Shipping & Delivery

Shipping & Delivery

Thank you for shopping with SEVII! Below are the details of our shipping policy.

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📍 Shipping Areas

We currently ship within Australia. For international orders, please contact us before placing your order.

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🚚 Processing Time

Orders are typically processed within 1–2 business days. Orders placed after 3 PM AEST will be processed on the next business day.

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🚛 Delivery Time & Shipping Rates
 • Sydney Metro
 • Free shipping on all orders
 • Estimated delivery: 1–2 business days
 • Rest of Australia
 • Free shipping on orders over $100
 • Flat rate: $15 for orders under $100
 • Estimated delivery: 2–8 business days

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📦 Order Tracking

A tracking number will be sent to your email once your order has been dispatched.

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📬 Important Notes
 • We do not ship to P.O. Boxes.
 • Please make sure your address is accurate. SEVII is not responsible for delays or losses due to incorrect addresses.

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🕐 Seasonal Delays

During sales or holidays, processing and delivery times may be slightly delayed. Thank you for your patience — we and your pup appreciate it!